
API Integration for India Businesses
Order updates, OTPs and a chatbot -- straight into your customers' WhatsApp.
The most common request is order and delivery notifications -- confirmation, dispatch, out-for-delivery -- sent automatically the moment an order status changes, instead of a customer having to check email or a tracking page. OTP verification on WhatsApp is the second most common ask, usually as a backup or alternative to SMS OTP.
A full chatbot (answering FAQs, taking basic orders) is a bigger build than notifications-only and is scoped separately once the specific flows are known. WhatsApp Business API access itself goes through a Meta-approved provider, which is set up as part of the integration if you don't already have one.
Everything needed to get this API live, tested and reliable
NO MANUAL MESSAGING
Order confirmation, dispatch and delivery updates sent automatically from your existing order system.
ALTERNATIVE TO SMS
Login and checkout OTP delivered over WhatsApp, often cheaper and faster to land than SMS.
SCOPED SEPARATELY
FAQ answering and basic order-taking through WhatsApp, built around your specific conversation flows.
Docs, auth method and rate limits checked before scoping.
A quote in INR within 24-48 hours.
Integration built and tested in a sandbox/staging environment first.
Switched to production and verified with a real end-to-end test.
Free consultation. No obligation. Get a fixed-scope quote in INR within 24-48 hours.
Start a Project See My WorkNeed more than one API connected? These are usually scoped together as a single project.